Hospitality supervision and leadership level 3 pdf

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hospitality supervision and leadership level 3 pdf

Level 3 Award in Hospitality Supervision and Leadership Principles () - PDF

The qualification is made up of a number of units, each with a credit value. Units are either mandatory or optional with each unit coverings a different work activity so you can build up to the full qualification unit by unit 45 credits. If learners wish they can take units that in total exceed more than 45 units. Your centre will explain which units you need to take and help you choose those that best match your job. Structure of a unit Units describe what you must be able to do to show you can competently perform activities in your job.
File Name: hospitality supervision and leadership level 3
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Published 04.01.2019

Hospitality, Supervision & Leadership Student Success

this document free of charge and/or include a PDF version of it on centre . The structure of the Level 3 Diploma in Hospitality Supervision.

Level 3 Award in Hospitality Supervision and Leadership Principles (7108)

Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource. Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. Item added to your basket. Loyalty scheme e-updates Catalogues Contact us. Inspection Copy. Order eInspection copy.

We use cookies to provide social media features and to analyse our traffic. See more about our use of cookies. Supervising staff and activities within hospitality businesses including bars, cafes, conference centres, restaurants and hotels. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. Their work can involve coordinating a range of dining experiences and styles and adapting to the ever increasing diversity in both food and beverage menus. Housekeeping supervisors maintain the presentation of establishments such as hotel and other overnight accommodation including hostel, serviced apartments and conference venues.


Units offered include principles of leading a team in the hospitality industry, and principles of supervising customer service performance in hospitality, leisure, travel and tourism. See what BTEC training courses are available. Learn more about quality assurance. Quality assurance handbooks and guides. By giving you the valuable skills, knowledge and understanding wanted in the workplace, they give you the opportunity to enhance your employability and progress in your chosen career.

Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute and may not be copied, reproduced or distributed without prior written consent. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. It covers the make up of the hospitality, communication in the hospitality, leading a team, the supervision of customer service, stock control and the effective use of resources. It will provide learners with the knowledge required for a supervision and leadership role within the Hospitality. The qualification serves as a technical certificate, in the Hospitality Supervision and Leadership Advanced Apprenticeship framework. Centres may apply to offer the new qualification using the fast track form providing there have been no changes to the way the qualifications are delivered, and if they meet all of the approval criteria specified in the fast track form guidance notes. Fast track approval is available for 12 months from the launch of the qualification.


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  1. may photocopy this document free of charge and/or include a PDF version . Level 3 Diploma in Hospitality Supervision and Leadership (NVQ).

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