In Search of Excellence - WikipediaWith an OverDrive account, you can save your favorite libraries for at-a-glance information about availability. Find out more about OverDrive accounts. This book presents the results of a research project that authors Tom Peters and Robert Waterman conducted from to They investigated the qualities common to the best-run companies in America. After selecting a sample of 43 companies from six major industries, they examined the firms' practices closely.
In search of excellence
About Thomas J. Peters & Robert H. Waterman
Their response is a subtle one, taking heed of Japanese management lessons yet defending the American management record. Americans, Peters and Waterman say, can be as good as or better than the Japanese. We hear stories every other day about the Japanese companies, their unique culture and their proclivity for meeting, singing company songs, and chanting the corporate litany. Now, that sort of thing is dismissed as not relevant in America, because who among us can imagine such tribal behaviour in U. But American examples do exist. For anyone who has not seen it, it is hard to imagine the hoopla and excitement that attend the weekly Monday night rally of people who sell plastic bowls—Tupperware bowls.
Waterman, Jr. First published in , it is one of the best selling business books ever, selling 3 million copies in its first four years, and being the most widely held monograph in the United States from to WorldCat data. The book purports to explore the art and science of management used by several s companies. In Search of Excellence did not start out as a book, as Tom Peters explained when interviewed in to mark the 20th anniversary of In Search of Excellence. In the same interview, Peters claims that he and Waterman were both consultants on the "margins" of McKinsey , based in the San Francisco office.